STORE POLICY

Customer Care

Welcome to the Practical Faith customer care section. We are committed to providing you with outstanding service, ensuring your experience with us is seamless and satisfying. If you have any questions or need assistance with orders, products, or general inquiries, please reach out to our friendly support team via email at contact@practicalfaith.co.za. Our customer care representatives are available Monday through Friday, from 9:00 AM to 5:00 PM.

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Your satisfaction is our top priority, and we strive to resolve any issues swiftly and professionally. If you have feedback or suggestions on how we can improve our services, we warmly encourage you to contact us. Together, we can ensure your experience at Practical Faith exceeds your expectations.

Privacy & Safety

At Practical Faith, your privacy and security are extremely important to us. We ensure your personal information is always kept safe and secure. All payment transactions on our website are protected by industry-standard encryption, ensuring your data remains confidential.

We utilize trusted third-party payment processors through YOCO, to handle transactions securely. YOCO is a secure and reliable payment gateway trusted by thousands of businesses, offering robust encryption to protect your payment details.

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We collect your information solely to improve your shopping experience, process your orders, and update you on your order status. We will only contact you via email to confirm orders, notify you of shipping updates, or share exclusive promotions if you have opted in to receive them. Your trust is crucial to us, and we will never share your information with third parties without your explicit consent.